Privacy Policy — 1jjjj

This Privacy Policy ("Policy") describes how 1jjjj ("Platform", "we", "us", "our"), accessible at 1jjjj.cam, collects, processes, stores and protects personal data about users ("you", "player", "user") who access or register on the Platform.

We are committed to handling your personal data with integrity and in accordance with applicable data protection principles. This Policy is designed to give you a clear understanding of what information we collect, why we collect it, how it is used, who it may be shared with, how long it is retained, and what rights you have regarding your data.

This Policy should be read alongside our Terms & Conditions. By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy.

For the purposes of this Policy, the following terms have the meanings set out below:

We collect the following categories of personal data from or about you, depending on how you interact with the Platform:

3.1 Registration & Identity Data

• Full legal name, date of birth and gender;
• Email address, username and password (stored in hashed form);
• Mobile telephone number and residential address;
• Country and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar).

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (CNIC, passport or equivalent);
• Proof of address documentation where required;
• Selfie or liveness check images submitted during the verification process;
• Verification status and audit records maintained for compliance purposes.

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates and methods used;
• Payment method identifiers (e.g., masked wallet IDs, bank account references — not full card or account numbers stored on our servers);
• Account balance history and transaction records;
• Bonus eligibility and wagering activity records.

3.4 Betting & Gaming Activity Data

• Bet placement records including markets, stakes, odds and outcomes;
• Casino and game session records;
• Responsible gambling tool settings (deposit limits, session timers, self-exclusion status);
• Bonus and promotional participation history.

3.5 Technical & Usage Data

• IP address and approximate geolocation derived from it;
• Device type, operating system and browser information;
• Session timestamps, pages visited and features used;
• Error logs and technical diagnostic data.

3.6 Communication Data

• Support chat and email correspondence;
• Complaint and dispute records;
• Feedback or survey responses where voluntarily submitted.

We collect personal data through the following channels:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, participate in a promotion or submit feedback;
• Automatically — through cookies, server logs and analytics tools that record your interactions with the Platform during each session;
• From third-party processors — identity verification providers, payment processors and fraud detection services that share data with us in connection with your Account activity under data processing agreements;
• From public sources — where required for AML screening or fraud prevention purposes, we may cross-reference data against publicly available databases.

We process your personal data under one or more of the following legal bases, depending on the category of data and purpose:

Personal data collected by 1jjjj is used for the following purposes:

• Creating and managing your Account, including authentication and access control;
• Conducting identity and age verification in compliance with KYC obligations (you must be 18+, or the higher minimum required by the operator/license jurisdiction);
• Processing deposits, withdrawals and internal fund transfers;
• Detecting and preventing fraud, money laundering, collusion and other prohibited conduct as defined in our Terms & Conditions;
• Administering bonus offers and loyalty programme participation;
• Providing player support via live chat and email;
• Sending transactional communications including account confirmations, withdrawal status updates and security alerts;
• Monitoring platform usage to maintain technical performance, security and reliability;
• Administering responsible gambling tools, including monitoring for signs of at-risk gambling patterns and enforcing self-exclusion periods;
• Complying with applicable regulatory, tax and audit obligations;
• Improving platform design, game selection and user experience based on aggregated usage analytics.

We do not sell your personal data. We share personal data with third parties only in the following limited circumstances:

7.1 Service Providers & Data Processors

We engage third-party service providers who process personal data on our behalf under formal data processing agreements that require them to handle data in accordance with applicable data protection standards. These include:

• Identity verification and KYC service providers;
• Payment processors and gateway operators (including those facilitating familiar Pakistani payment methods such as Easypaisa, JazzCash, Raast and bank transfers — used as payment infrastructure only, with no endorsement of gambling implied);
• Fraud detection and AML screening services;
• Cloud hosting and data storage providers;
• Customer support platform operators;
• Analytics and platform performance tools.

7.2 Legal & Regulatory Disclosure

We may disclose personal data to law enforcement agencies, regulatory bodies, courts or other competent authorities where we are legally required to do so, or where we determine disclosure is necessary to protect the rights, property or safety of the Platform, its users or the public.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of the Platform's business, personal data held by us may be transferred to the acquiring entity. You will be notified of any such transfer via the contact email on your Account.

The Platform uses cookies and similar tracking technologies to maintain session integrity, improve functionality and analyse usage patterns. The following categories of cookies may be used:

You can manage cookie preferences through your browser settings. Disabling essential cookies may impair your ability to use certain Platform features. Marketing cookies require your prior consent and are not set without it.

1jjjj implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Measures currently in place include:

• HTTPS/TLS encryption for all data in transit between your device and Platform servers;
• Encrypted storage for sensitive data including KYC documents and identity records;
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis;
• Multi-factor authentication (MFA) for administrative access to systems containing personal data;
• Regular security reviews of Platform infrastructure and third-party integrations;
• Incident response procedures to detect, respond to and notify affected parties in the event of a data breach where required.

We retain personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and compliance obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your Account and for a period after closure as required for compliance, dispute resolution and audit purposes — typically up to five years following closure;
• KYC and Identity Documents: Retained for the minimum period required by applicable AML regulations following the end of the business relationship;
• Transaction Records: Retained for a minimum of five years to comply with financial record-keeping obligations;
• Support Communications: Retained for a reasonable period following resolution of the relevant issue, typically up to two years;
• Marketing Consent Records: Retained until consent is withdrawn, plus a reasonable evidence retention period thereafter.

When personal data is no longer required, it is securely deleted or anonymised in a manner that prevents re-identification.

Your personal data may be transferred to and processed in countries outside your country of residence, including the jurisdiction in which the Platform operator is incorporated and the countries where our third-party service providers are based. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards.

These safeguards may include contractual data processing agreements with relevant service providers, standard contractual clauses, or reliance on adequacy decisions or equivalent frameworks applicable in the destination jurisdiction.

Subject to applicable law and legitimate exceptions — such as legal retention obligations or fraud investigation requirements — you have the following rights in respect of your personal data held by 1jjjj:

1. Right of Access: Request a copy of all personal data we hold about you;
2. Right to Rectification: Request correction of inaccurate or incomplete data;
3. Right to Erasure: Request deletion of your personal data where it is no longer required for its original purpose;
4. Right to Restriction: Request that we temporarily suspend processing while a dispute or objection is assessed;
5. Right to Portability: Receive a copy of your data in a structured, machine-readable format where technically feasible;
6. Right to Object: Object to processing based on legitimate interests, or withdraw consent where consent is the legal basis;
7. Right Not to Be Subject to Automated Decision-Making: Request human review of decisions made by automated means that significantly affect you.

To exercise any of these rights, contact player support using the details in Section 17. We will verify your identity before processing any data rights request and aim to respond within 30 calendar days. Complex or multiple requests may require up to 90 days with notification provided within the initial 30-day window.

The Platform is strictly for adults. We do not knowingly collect, process or retain personal data from individuals under the age of 18 (or the higher minimum age required by the operator/license jurisdiction). If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated Account.

If you have reason to believe that a minor has registered an Account on the Platform, please notify us immediately via the contact details in Section 17.

The Platform does not include links to external third-party websites for commercial or advertising purposes. Where references to payment providers (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah) or sports organisations appear on the Platform, these are for contextual reference only. 1jjjj is not responsible for the privacy practices of any third-party organisation. If you access any external service independently, its own privacy policy will govern the use of your data.

1jjjj serves a significant number of users from Pakistan, including cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We acknowledge the following points relevant to Pakistani users:

• Pakistan does not currently have a comprehensive, standalone data protection law equivalent to the EU GDPR, though the Personal Data Protection Bill has been under legislative consideration. This Platform applies general international data protection principles regardless;
• The Platform does not claim to be regulated by PTA, the State Bank of Pakistan, or any provincial authority, and does not represent that its operations are authorised under Pakistani law;
• References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah throughout this site and the Platform are for contextual payment-rail identification only. These organisations are not data processors acting on behalf of 1jjjj unless a formal processing agreement exists, and none of them endorses gambling activity through this Platform;
• Users in Pakistan are solely responsible for ensuring their use of the Platform is lawful under applicable local law, including Pakistan's Prevention of Gambling Act, 1977. Nothing in this Policy constitutes legal advice.

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations or Platform functionality. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

Where changes are material, we will take reasonable steps to notify registered users — such as by email or in-Account notification — before the revised Policy takes effect. Continued use of the Platform following publication of a revised Policy constitutes acceptance of the updated terms.

If you do not agree to any revised version of this Policy, you should cease using the Platform and may request Account closure in accordance with our Terms & Conditions.

If you have any questions, concerns or requests regarding this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 12, please contact the 1jjjj player support team:

Please include "Privacy Request" in your subject line and provide your registered Account email address so we can verify your identity. We aim to acknowledge all privacy-related correspondence within 5 business days and provide a full response within 30 calendar days.

For general platform support, account queries or responsible gambling assistance, our Live Chat service is available 24/7 within the Platform. For self-exclusion requests and responsible gambling tool access, visit our Responsible Gambling page.